Please note that if either the Latency or I/O scores under Test Results are displayed in dark red, this means a test has failed, and the orange Next button in the bottom right corner of the wizard will be disabled. The JamKazam app now re-tests your Scarlett 2i2 interface using the new settings you have applied, and your Test Results should now display in green, with a latency of about 7ms. If it does not, then click the orange Resync button (pictured below with arrow) to force the latency test to re-run. You will likely see the JamKazam app latency test start running again automatically for 5 seconds. Next, please click to open the Frame Size list box (pictured below with arrow) and select the value "1". Now that you have set the lowest possible buffer size, click the "X" at the upper right corner of the Scarlett dialog box to close it (pictured below with arrow). Click the Buffer Size list box, and then select the value "16" for the buffer size (pictured below with arrow).
You now see the Focusrite dialog box that controls the Focusrite software driver and audio interface settings for your audio interface. To do this, click the orange ASIO Settings button (pictured below with arrow). Next we need to adjust the Focusrite software driver settings. In any case, 20ms of latency is poor and is displayed in red, but do not fret, as we will make a couple of adjustments to fix this.įirst, change the Frame Size setting (pictured above under the Sample Rate setting) from 2.5ms to 2ms, and click the orange Resync button. Sometimes this value is fairly accurate, and sometimes less so - more on that in a minute.
20 milliseconds, which is twenty one-thousandths of a second), which is what the Windows system is reporting back to the JamKazam app. You should see a reported latency value of approximately 20ms (i.e. You now see the JamKazam app test your audio interface settings for 5 seconds, and you will see "Test Results" reported on the right side of the screen (pictured below).
Click this option in the list to select it. This is the software driver for your Scarlett 2i2 audio interface.
You see the list box open, and you need to examine the list box options until you see the option for "Focusrite USB ASIO - ASIO" (pictured below with arrow). Click the Audio Input Device list box (pictured below with arrow). You should now be looking at Step 2 of the audio setup wizard. To reach this point, you should have just just connected your audio interface and all of your audio gear and instruments, and started the audio setup wizard as explained in this help article.